Returns

WHAT IS PARADOX'S RETURN POLICY?

To process a return from our online store, items have 30 days from the purchase date or reception via UPS. Returned items must meet the following conditions:

• items need to be unworn
• original selling condition
• all tags still attached

Please note that this policy also applies to sale and clearance items.Returns will only be permitted if the item is unopened and in its original packaging.*Purchases made during promotional events are not subject to price adjustments. Shipping costs are non-refundable. *Exceptions may apply. Please note returned items must be purchased through our online stores. Refunds cannot be issued from 3rd party retailer purchases.

HOW CAN I RETURN AN ITEM?

You can return multiple orders in a single package. Please provide the purchase orders corresponding to the returned items. To return your item(s), simply follow the instructions below within 30-days of receiving your order:

• Please contact our Customer Service team by email: [email protected]
• Provide us with the reason for the return.
• After review of your return is accepted you may receive a prepaid shipping label (certain country exclusions apply).
• Repackage carefully with all the original hangtags and packaging and apply your shipping label to the reusable bag or box.
• Please include a copy of your Paradox packing slip within the package.
• Drop it off at your nearest UPS location (Canada& US only) or other carriers location.
• A refund notification will be sent once the return has been processed at our warehouse.

Returns

WHAT IS PARADOX'S RETURN POLICY?

To process a return from our online store, items have 30 days from the purchase date or reception via UPS. Returned items must meet the following conditions:

• items need to be unworn
• original selling condition
• all tags still attached

Please note that this policy also applies to sale and clearance items.Returns will only be permitted if the item is unopened and in its original packaging.*Purchases made during promotional events are not subject to price adjustments. Shipping costs are non-refundable. *Exceptions may apply. Please note returned items must be purchased through our online stores. Refunds cannot be issued from 3rd party retailer purchases.

HOW CAN I RETURN AN ITEM?

You can return multiple orders in a single package. Please provide the purchase orders corresponding to the returned items. To return your item(s), simply follow the instructions below within 30-days of receiving your order:

• Please contact our Customer Service team by email: [email protected]
• Provide us with the reason for the return.
• After review of your return is accepted you may receive a prepaid shipping label (certain country exclusions apply).
• Repackage carefully with all the original hangtags and packaging and apply your shipping label to the reusable bag or box.
• Please include a copy of your Paradox packing slip within the package.
• Drop it off at your nearest UPS location (Canada& US only) or other carriers location.
• A refund notification will be sent once the return has been processed at our warehouse.